Refund policy

Corbooks – Return & Refund Policy

At Corbooks, we want every eBook you purchase to deliver value and a smooth reading experience. Since our products are delivered instantly in digital format, refunds are limited—but if something goes wrong, we’re here to help.

✅ Eligibility for a Refund

You may request a refund within 14 calendar days of purchase if:

  • You have not accessed or downloaded the digital product

  • The product was not delivered after successful payment

  • The file is corrupted or unusable, and we cannot provide a working replacement

  • You were charged in error (e.g., duplicate payment)

🚫 Non-Refundable Situations

Due to instant digital delivery, we cannot offer refunds if:

  • ❌ The product has been downloaded or accessed

  • ❌ You changed your mind after receiving the file

  • ❌ The issue relates to personal preference (e.g., writing style, formatting, topic)

  • ❌ The product was final sale or marked non-refundable at checkout

📝 How to Request a Refund

To request a refund, please contact our team with:

  • Your order number

  • A brief explanation of the issue

  • Any relevant screenshots or error messages (if applicable)

We’ll review your request and reply with the next steps.

🔄 Refund Process

1) Review & Approval
Our team will assess your request and may ask for clarification.

2) Refund Issuance
If approved, the refund will be processed to your original payment method.
⏳ Please allow 5–7 business days for the refund to appear, depending on your provider.

📌 Important Notes

  • All refund requests must be pre-approved

  • Digital products cannot be returned, so we ask for honesty and fairness in refund claims

  • Fraudulent or excessive refund activity may result in an account review or access restriction

💬 Need Help?

Still need assistance? We’re here to help.
Visit our Contact Us page and we’ll do our best to make it right.

Corbooks
Digital. Instant. Reader-first. 📚💻✨